My students can't download their submission from Turnitin

If you have disabled the Turnitin similarity score from students for the entire course of the assessment, this is a known Turnitin limitation.

Students can still access their feedback and comments by clicking on the speech bubble icon from the right side panel of the Turnitin page.

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If they'd like a copy of their submission, and you have enabled it, they can refer to their submission confirmation email for a PDF copy.


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